Frequently Asked Questions
Everything you need to know about our precision-engineered coffee gear.
Does Normcore ship internationally?
Yes, we offer worldwide shipping. Delivery times and shipping costs vary by destination and are calculated at checkout.
What is your return policy for coffee tools?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return process.
Are your espresso tampers compatible with all portafilters?
Our tampers come in various sizes, including 58.5mm for precision baskets. Please check your machine's portafilter diameter before purchasing to ensure a perfect fit.
How do I maintain and clean my Normcore tools?
We recommend hand-washing all tools with warm water and a mild detergent. Avoid the dishwasher to preserve the finish and mechanical integrity of the springs.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do your products come with a warranty?
Yes, all Normcore products are covered by a 12-month manufacturer warranty against defects in materials and workmanship.