Returns & Exchanges
At Normcore Coffee Tools, we want you to be completely satisfied with your precision brewing gear. If your purchase doesn't meet your expectations, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the unused coffee tools in their original retail packaging, ensuring all components and manuals are included to avoid restocking fees.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing